NO

NAME

NIM

THESIS TITLE

1

AGUS LEONARD TOGATOROP

101210001

THE INFLUENCE OF INNOVATION AND PORT INTEGRATION ON SERVICE QUALITY AND ITS IMPLICATIONS FOR SERVICE USER SATISFACTION AT PATIMBAN PORT

2

ALEXANDROS SIRINGO RINGO

101210024

THE INFLUENCE OF AGENCY SERVICES AND BUSINESS STRATEGIES ON CUSTOMER SATISFACTION AT PT. BAHARI EKA NUSANTARA REPRESENTATIVES OF BEN LINE AGENCIES INDONESIA

3

ANTO SAKTI PANGIHUTAN TUA M.

101210023

THE INFLUENCE OF COMPETENCE AND PERFORMANCE OF LNG CREW ON SERVICE SATISFACTION AT PT. CIPTA WIRA TIRTA

4

ARDIAN SARAGIH

101210003

THE INFLUENCE OF CHANGE MANAGEMENT AND KNOWLEDGE MANAGEMENT ON THE PERFORMANCE OF PT TRANS YOUNG MARITIME SHIP OPERATIONS PERSONNEL DURING THE COVID-19 PANDEMIC: JOB SATISFACTION AS A MEDIATOR

5

BRAHMA ADEYANTO

101210004

THE INFLUENCE OF SERVICE QUALITY AND INSTRUCTOR PROFESSIONALISM ON THE LOYALTY OF TRAINING SUIT USERS AT THE PERTAMINA MARITIME TRAINING CENTRE.

6

BUDI SAMBARANI

101210005

THE INFLUENCE OF CREATIVITY AND MARKETING STRATEGIES AT PT. PELAYARAN KARYA LENTARI PERDANA WITH MEDIATION OF INNOVATION AND COMPETITIVE ADVANTAGE TO IMPROVE MARKETING PERFORMANCE DURING THE COVID-19 PANDEMIC

7

CARDIANA

101210027

THE INFLUENCE OF MARKETING MIX AND SERVICE QUALITY ON THE SATISFACTION OF UPGRADE TRAINING PARTICIPANTS AT THE POLITEKNIK PELAYARAN SURABAYA

8

DODI SUGIANTO

101210006

THE INFLUENCE OF MARKETING STRATEGY AND PORT PERFORMANCE ON IMPROVING THE COMPETITIVENESS OF THE MARITIME ECONOMY AT THE PELABUHAN PATIMBAN INTERNASIONAL (PPI)

9

FAHMI SULISTIAN

101210028

THE INFLUENCE OF WORK COMPETENCE AND INFRASTRUCTURE FACILITIES ON PERFORMANCE WITH IMPLICATIONS FOR PRODUCTIVITY PT TRANSUTA LINTAS SAMUDERA

10

KEVIN ALIF ARIYAN PUTRA

101210025

EFFECT OF BERTHING TIME AND WAITING CARGO ON VESSEL OPERATIONAL COSTS AT PT BLACK DIAMOND RESOURCES, Tbk.

11

MAULANA AKBAR BAIQUNI

101210007

EFFECT OF SERVICE AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY AT PT. TRANS POWER MARINE Tbk

12

ROMY CHANDRA

101210009

THE INFLUENCE OF MARKETING STRATEGIES AND PORT SERVICES ON CUSTOMER LOYALTY AT PT JAKARTA INTERNATIONAL CONTAINER TERMINAL, TANJUNG PRIOK

13

RYANSYAH MIRACLE JUDGE

101210026

ANALYSIS OF KEUANGAN BADAN LAYANAN UMUM (BLU) AND EMPLOYEE INTEGRITY ON SERVICE QUALITY AND ITS IMPLICATIONS FOR CUSTOMER SATISFACTION IN THE DIRECTORATE OF SHIPPING AND MARITIME AFFAIRS

14

SATYO UTOMO

101210008

THE INFLUENCE OF BRAND AWARNESS AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPLICATIONS FOR CUSTOMER LOYALTY AT THE CONTAINER TERMINAL

15

SLAMET SURYADI

101210010

THE EFFECT OF STACKING YARD UTILISATION AND OPERATING PERFORMANCE ON LOADING AND UNLOADING PRODUCTIVITY AT THE KERJASAMA OPERASI (KSO) OF THE TERMINAL PETIKEMAS KOJA DI DKI JAKARTA.

16

SYAIFUL AHMAD

101210011

THE INFLUENCE OF COMPETITIVENESS AND MARKETING STRATEGY ON COMPANY PERFORMANCE AT PT. KARYA SUMBER ENERGY

17

YUSRIZAL

101210012

THE EFFECT OF IMPLEMENTING A CASHLESS PAYMENT SYSTEM AND TERMINAL FACILITIES ON SERVICE USER SATISFACTION AT THE TERMINAL PENUMPANG PELINDO TANJUNG BALAI KARIMUN

18

ABDUL RACHMAN

101210039

THE INFLUENCE OF SERVICE QUALITY, RELATIONSHIP QUALITY ON PORT PERFORMANCE WHICH HAS IMPLICATIONS FOR CUSTOMER SATISFACTION AT TG. PRIOK PORT JAKARTA INDONESIA

19

BAMBANG KURNIADI

101210041

THE EFFECT OF MAINTENANCE OF EQUIPMENT FACILITIES WITH EMPLOYEE COMPETENCE ON EMPLOYEE PERFORMANCE AT THE TERMINAL PENUMPANG BANDAR DELI PELABUHAN BELAWAN SUMATERA UTARA

20

ADIN SAYEKTI

101210040

THE EFFECT OF SERVICE QUALITY AND INFORMATION TECHNOLOGY INNOVATION ON USER SATISFACTION AND ITS IMPLICATIONS FOR THE PURCHASING POWER OF THE SEA TOLL APPLICATION USER COMMUNITY

21

ULUNG TRI SAGITHA SETYA

101210052

THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER EXPERIENCE MANAGEMENT ON CUSTOMER SATISFACTION AT PELINDO III BRANCH TANJUNG EMAS SEMARANG

22

GIRNISIA KAKISINA

101210044

THE INFLUENCE OF SERVICE QUALITY AND RELATIONSHIP QUALITY ON SATISFACTION AND ITS IMPLICATIONS FOR THE LOYALTY OF CADETS OF THE DIPLOMA IV EDUCATION PROGRAMME WITH DORMITORY STATUS AT THE SEKOLAH TINGGI ILMU PELAYARAN JAKARTA

23

TRIYUL BAGUS BANGUN P

101210050

THE INFLUENCE OF SERVICE QUALITY AND LEARNING METHODS ON COMPETENCE AND ITS IMPLICATIONS FOR THE SATISFACTION OF COMMUNITY EMPOWERMENT TRAINING PARTICIPANTS AT THE SEKOLAH TINGGI ILMU PELAYARAN JAKARTA

24

DEVI WISNAWATI

101210042

THE INFLUENCE OF SERVICE QUALITY AND SEAFARER TRAINING INFRASTRUCTURE ON STUDENT OFFICER SATISFACTION AT THE JAKARTA SEAFARING HIGH SCHOOL

25

FILDZAH IBAH THOYYBAH

101210043

THE INFLUENCE OF ONLINE SEAFARER TRAINING APPLICATION TECHNOLOGY AND TRAINING SERVICES ON CUSTOMER SATISFACTION IN BST & AFF TRAINING AT STIP JAKARTA

26

SINDU RAHAYU

101210049

THE ROLE OF MARKETING AGILITY IN INFLUENCING TRUST AND RISK PERCEPTION AND ITS IMPLICATIONS FOR INVESTMENT INTENTIONS IN THE DEVELOPMENT OF PATIMBAN PORT

27

RIRIS ARISKA

101210047

THE INFLUENCE OF SERVICE QUALITY AND BRAND IMAGE ON THE SATISFACTION OF SEAFARER SKILLS TRAINING PARTICIPANTS AT THE JAKARTA SAILING SCIENCE HIGH SCHOOL

28

RUDI YULIANTO

101210029

THE INFLUENCE OF MARKETING STRATEGY AND INFRASTRUCTURE FACILITIES ON THE OPERATIONAL PERFORMANCE OF PATIMBAN PORT